Privacy Policy

Last modification: July 1, 2021

Our confidentiality and privacy policies for the protection of personal data and this privacy notice (hereinafter, the "Notice") are in strict compliance with the Federal Law for the Protection of Personal Data in Possession of Private Parties, its Regulations and the Privacy Notice Guidelines so that you may be aware of our commitment and responsibility to protect the data you provide to us. You have at your disposal, at all times, this Notice on our website https://calelec.com and you can access the content of the data protection regulation through the portal of the Federal Institute of Access to Information and Data Protection http://ifai.gob.mx. This privacy notice ("Privacy Notice") applies to the specific page of calelec.com hereinafter referred to as "this website". You have at your disposal, at all times, this Notice on our website https://calelec.com and you can access the content of the data protection regulation through the portal of the Federal Institute of Access to Information and Data Protection http://ifai.gob.mx.

This privacy notice ("Privacy Notice") applies to the specific calelec.com website specific page of calelec.com hereinafter referred to as "this website". hereinafter referred to as "this web site". This Notice is available to you at all times on our This Notice is available to you at all times on our website https://calelec.com and you can access the content of the data protection data protection regulations through the portal of the Federal Institute for Access to Information and Data Protection http://ifai.gob.mx

Identity and address of the person in charge

Calefacción Eléctrica, S.A. de C.V. (hereinafter, "CALELEC"), with registered office at Aguilar 529, Col. Lomas, C.P. 64030 and e-mail address serv@calelec.com is responsible for the collection of your personal data, the use of your personal data, the use given to them and their protection.

Collection of information

As a visitor to this website, you are not required to provide personal information. provide personal information. This website only collects personal information that is specifically and voluntarily provided by each visitor. provided by each visitor. Such information may consist of, but is not limited to consist of, but not limited to, your name, current job title, your company's address, your e-mail address address, your e-mail address as well as your telephone number. telephone number. As a visitor, you are not required to provide personal information to use this website. Our web site collects the information that each user wishes to provide voluntarily through the contact form voluntarily through the contact form published on: https://calelec.com contact in case the user wants to contact us. contact us. This information consists of the type of product or service service you require from us, your name, your telephone number, your corporate and/or personal corporate and/or personal email address. We do not site we do not ask for sensitive information (e.g., data related to race, ethnic race, ethnicity, religious beliefs, criminal record, physical or mental health health, mental health, or sexual orientation) from visitors. visitors. If necessary, we will obtain your express written consent to collect and use such information. in writing to collect and use such information.

Registration information, cookies and web beacons

This site collects standardized log information, including your IP address, browser type, language, access times and website addresses. website addresses. To ensure that this website is being well managed and to facilitate better navigation, we or our service providers may use or our service providers may use cookies (small text files that are stored in the user's browser) or web beacons browser) or web beacons (electronic images that allow us to count the visitors who have visitors who have accessed a particular page and access certain cookies) to collect data certain cookies) to collect aggregate data. For additional information about how we use cookies and other tracking tracking technologies and how they can be controlled, you can review our Cookie Usage Notice. our Cookie Usage Notice.

Purposes of treatment

The personal data collected on this web site may be used for the purpose of be used for the purpose of complying with the rights and obligations of the legal-commercial relationship deriving from the service you have service you have requested from CALELEC including the following: (i) identification of the applicant; (ii) credit analysis; (iii) payment processing; (iv) Providing the services expressly contained in the terms and conditions; (v) Providing the services expressly contained in the terms and conditions; (v) to send notifications related to the service (v) sending notifications related to the contracted service; (vi) answering queries, doubts, clarifications or complaints; and (vii) to comply with legal provisions, including the Federal Law for the legal dispositions including the Federal Consumer Protection Law and its Consumer Protection Law and its Regulations. Additionally, for secondary purposes secondary purposes, the personal data may be used for marketing, advertising and marketing, advertising and offering promotions of CALELEC products and services. products and services of CALELEC.

Personal data processed

In order to carry out the purposes described in this Notice, we may collect this Notice we may collect, hold and use your personal identification, contact, employment and financial personal identification, contact, employment and financial data, which may be collected which may be collected personally, directly or indirectly by any of the following means indirectly by any of the following means:

Application forms for the financial product or service you wish to contract; and contract;
Personal interview
Electronic media
Phone call(s) from our executives
Credit Information Companies.

CALELEC may carry out the investigations and actions it deems necessary in order to verify, through any third party, the necessary in order to verify through any third party, agency or authority, the veracity of the data provided to CALELEC. provided.

Data transfers

CALELEC may transfer your personal information to Mexican or foreign third parties when foreign third parties when the transfer (i) is provided for in a law or treaty to which the treaty to which the United Mexican States is a party; (ii) it is carried out to controlling (ii) is carried out to controlling companies, subsidiaries or affiliates under the common common control of Transformación Cárnica or to a parent company or to any company of the same group that chooses to to any company of the same group that operates under the same internal processes and policies processes and internal policies; (iii) is required by virtue of a contract entered or to be contract entered into or to be entered into in the interest of the holder, by CALELEC and a third party; (iii) it is necessary by virtue of a contract CALELEC and a third party; (iv) it is necessary or legally required for the the safeguard of a public interest, or for the procurement or administration of justice; or (v) is necessary or legally required for the administration of justice; or (v) it is necessary for the maintenance or fulfillment of a legal or fulfillment of a legal relationship between CALELEC and the holder.

The transfer of data may involve the disclosure or forwarding of your personal of your personal data collected on this web site to entities or organizations organizations located in countries or regions without data protection rules similar to those data protection standards similar to those in effect in your area of residence. Your personal information may also be disclosed to the authorities, governmental authorities, governmental regulatory or other agencies, or to third parties, in the to third parties, if necessary to comply with obligations or requirements of the competent obligations or requirements of the competent authority.

ARCO Rights

If you wish to stop receiving information for marketing purposes, advertising and promotions or you wish to exercise your rights of access, rectification, cancellation or rectification, cancellation or opposition of your personal data, you may request it at any request it at any time by sending an e-mail to . e-mail to serv@calelec.com

The application shall contain and be accompanied by the following: (i) The name (i) The name of the owner and address or other means of communicating the response to the (ii) The documents proving the identity or, as the case may be, the legal representation of the owner legal representation of the owner; (iii) A clear and precise description of the personal (iii) A clear and precise description of the personal data in respect of which it is sought to exercise any of the aforementioned rights (iii) A clear and precise description of the personal data in respect of which the exercise of any of the aforementioned rights is being sought; and (iv) Any other element or document that facilitates the location of the personal data. data. In case of requesting the rectification of the personal data, in addition to the aforementioned requirements personal data, in addition to the aforementioned requirements, the owner must indicate the must indicate the modifications to be made and provide the documents documents supporting the request.

Once the request has been received, CALELEC will inform you within a maximum period of maximum of 20 days, counted from the date on which the request was received, the determination the determination adopted, so that, if it is appropriate, it will become effective effective within the 15 days following the date on which the response is communicated. date on which the response is communicated. The aforementioned term may be be extended only once for an equal period in those cases that justify it. justify it.

Modifications to the Notice

CALELEC reserves the right to make any changes to this Notice. this Notice. These modifications will be made known through the following means any of the following means: (i) a message to the email email provided; or (ii) posted on this web site https://calelec.com

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